It's quite possible those messages are there, you just need to know how to find them.
You see, both your Facebook Business Page and Personal Profile Page has an 'OTHER' folder in your Facebook Inbox that many users are unaware of.
For your personal profile, check it out https://www.facebook.com/messages/other or on a mobile browser use https://m.facebook.com/messages/?folder=other
If someone sends you a message through Facebook and they are not a fan of your Facebook Page or you are not 'Friends on Facebook', their messages will land in your 'OTHER' inbox.
|Other Inbox - Facebook Business Page|
|Other Inbox - Personal Profile Page|
There are 5 Types of Messages you will find in your OTHER INBOX:
- Confused friends who don't know how to add you on Facebook
- Event Updates
- Page Updates
Nancy Beth is an Entrepreneur & Small Business Owner, Founder of Sweet Spot Marketing Canada and a Motivational Speaker for Women & Girl Leadership.
As an Internet and Digital Marketing veteran, Nancy Beth has vast experience in Internet Marketing, Social Media Marketing, Online Safety and Protecting Your Digital Footprint. Since 2010, Nancy Beth has been highly sought after to share her message on being a Digital Leader, using the Internet & Social Media for good, and how to safely navigate the Social Web.