SWEET SPOT ACADEMY: June 2017

Friday, June 9, 2017

BOOK US FOR YOUR NEXT EVENT - Digital Marketing Seminars & Workshops

As a Constant Contact Certified Solutions Partner, we are dedicated to educating small business, nonprofits, governments and industry organizations on how to make their digital marketing efforts as effective as possible. We are authorized by Constant Contact to deliver their digital marketing and social media seminars, and can provide an unprecedented level of service and expertise for all your email marketing, event management, social media, and digital customer service training needs.

DIGITAL MARKETING WORKSHOPS

We have an excellent selection of Digital Marketing Workshops and Seminars for you to choose from for your next event, whether it be for a Lunch and Learn Session, Morning Breakfast meeting, as part of your AGM, or a Keynote Presentation for your Industry Conference. Each subject is 1-2 hours long and can be delivered as stand-alone modules or packaged in a workshop series format.

If you are interested in booking a Sweet Spot Academy & Constant Contact Seminar for your organization or event, or you are interested in learning more about each of the workshop topics, please click the "Book A Workshop For Your Organization Now" button below. You will be taken to our online booking website.

We look forward to working with you to create an outstanding training experience for your clients, members or participants.

SEMINARS & WORKSHOP TITLES:

Email Marketing Quickstart

Power of the Inbox

Grow Your Business with Email & Social Media

Drive New Business with Social Media

Look Great in the InboxContent

Content Marketing: What to Say, How to Say It

Digital Marketing Trends for Small Business & Non-Profits

Stand Out Subject Lines

Ask about our custom solutions when filling out the booking form.

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NANCY BETH is President & Executive Consultant at Sweet Spot Academy.

At Sweet Spot Academy, we solve and simplify "HOW" to keep your business moving forward by offering a suite of know-how based business training and empowerment programs. We focus on small group workshops and customized training programs.

Our customized business growth and skills training programs provide the inspiration, motivation and strategic KNOW-HOW knowledge that helps you and your staff confidently implement your business development growth plans.

@SweetSpotAcadmy | @nbguptill | http://www.sweetspotacademy.ca | http://nancybethguptill.me

How To Deliver Outstanding Sales & Customer Service

As business owners and managers we know providing outstanding customer service is integral to our business success and longevity. It's through our service delivery that we get, grow, and guard customers, while experiencing repeat business with loyal customers.

With the cost of customer acquisition being, on average, 7x higher than the cost of customer retention, it is our duty to deliver superior service at every customer touchpoint. There are many touchpoints where we can deliver memorable experiences, whether the service is delivered in person, over the phone, through digital platforms or other communication mediums.

While many businesses put a strong focus on gaining new customers, we actually should invest an equal amount of time, energy and money into keeping customers through providing outstanding after-sale services and loyalty programs. Loyal customers often become raving fans and brand ambassadors when we go the extra mile to meet unforeseen needs or provide pleasurable and memorable unexpected experiences.

One of our goals at Sweet Spot Academy is to help your sales teams develop the skills, tools and knowledge to build customer networks and deliver outstanding sales and service experiences that builds lasting rapport and loyalty. We accomplish these goals through our professional sales and service training programs.

If you are a business owner or manager wanting to rapidly up-skill and transform your sales team, please take a moment to review some of Sweet Spot's most popular sales and service skills training programs below by clicking on the image to be redirected to dedicated information page for the program you selected, then book a complimentary discovery call so we can discuss and explore your needs.